FAQ
Q1: Why did I choose you as my supplier?
A: Our range of artificial trees products is complete, saving you the time and cost of finding products; customer first, only to provide high quality products and moderate price for your needs.
Q2: How can I get the best price with good quality?
A: Our price is competitive. Usually, the price is depended on the qty ,design and size. If you order more, the price and shippingwill be cheaper.
Q3: How can we check the goods are all well before package and shipping?
A: Before shipping, we will send pictures and video to you. And check everything is ok, then we pack and ship. This is our responsibility to every customer.
Q4: If we receive the damage products, how should I do?
A: If you have any question after receiving the goods. Please feel free to contact us. Your feedback will get our promptly reply. We are committed to serving every customer well, responsible for every customer!
Q5: If you do customization?
A: Yes, we can customize styles, colors and sizes according to your requirements. Besides this, you can send me picture to customize.
Q6: When will you ship my order?
A: Normally 2-3 weeks after reveiving all payment, but it can be nego tiated based on order quantity and production schedule.
Q7: How do you make our business long-term and good relationship?
A: We keep our quality and competitive price to ensure our customers benefit; We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.